Last updated: May 18, 2026
We collect information you provide directly to us, such as your name, email address, organization name, and payment information when you create an account or subscribe to a paid plan. We also collect information about how you use the Service, including pages visited, features used, and time spent on the platform. We use cookies and similar tracking technologies to enhance your experience.
We use the information we collect to: provide, maintain, and improve the Service; process transactions and send billing information; send you technical notices and support messages; respond to your comments and questions; monitor and analyze usage patterns to improve the Service; detect and prevent fraudulent transactions and abuse; comply with legal obligations.
VersionDesk uses Claude AI (by Anthropic) to power AI features. When you use AI features, your workspace data (tasks, projects, leads, etc.) is sent to Anthropic's API for processing. This data is used solely to generate AI responses and is not used to train AI models. Anthropic's privacy policy applies to this processing. We do not sell your data to third parties.
Your data is stored on secure servers hosted in the European Union. We implement industry-standard security measures including encryption in transit (TLS/HTTPS) and at rest, access controls, and regular security audits. While we take all reasonable precautions, no method of transmission over the internet is 100% secure.
We do not sell, trade, or rent your personal information to third parties. We may share your information with: (a) service providers who assist us in operating the Service (Anthropic for AI, Paddle for payments, Resend for email); (b) law enforcement when required by law; (c) business partners with your explicit consent. All third-party providers are contractually bound to protect your data.
We use essential cookies to maintain your session and preferences. We use analytics cookies to understand how the Service is used. You can disable non-essential cookies through your browser settings, though this may affect certain features of the Service.
You have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; export your data in a portable format; opt out of marketing communications; withdraw consent where processing is based on consent. To exercise these rights, contact us at privacy@versiondesk.com.
We retain your account data for as long as your account is active. If you delete your account, we will delete your personal data within 30 days, except where we are required to retain it by law. Billing records are retained for 7 years as required by financial regulations.
The Service is not directed to children under 16 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Your data may be transferred to and processed in countries other than your own, including India and the United States. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us at privacy@versiondesk.com or write to us at: VersionDesk, support@versiondesk.com.
Privacy questions? Email privacy@versiondesk.com